“The automobilizupi.it site you built for us now centralises listings and leads from multiple dealer tools (including Subito.it) eliminating duplicates and cutting publishing time by 35%. We can immediately see demand on each model.”
Fabio Zupi
Managing Director · Automobilizupi
“Thanks for the ongoing support on our ecommerce: stable performance during peaks, an error-free inventory, and a clearer order flow for the team. The micro-optimisations you suggest every month really matter.”
Gianluca Fontana
Managing Director · Alternative & Kawaii Shop
Frequently asked questions
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- How long does a Basic deployment take?
- Standard deployments take 4–6 weeks: process audit, environment setup, configuration, ERP/MES integration, team training, and go-live. Complex plants with multiple lines or sites may require 8–12 weeks.
- What changes between Basic and Premium?
- Basic includes hosting managed by 1801, office-hour SLAs, and pre-configured module templates. Premium adds deployment on your own infrastructure, extended SLAs, dedicated DevOps pipelines, and a joint quarterly roadmap.
- Which ERP and MES systems do you integrate with?
- We connect to SAP, Oracle, Microsoft Dynamics, and custom legacy systems via REST APIs, webhooks, or custom connectors. We'll assess your stack during the audit phase and scope the integration effort precisely.
- How do you handle IoT and shop floor data?
- We support MQTT, OPC-UA, and HTTP-based sensor feeds. Basic includes manual data entry fallback; Premium adds real-time IoT ingestion, alerting, and integration with predictive scheduling.
- What does post-launch support look like?
- Every client gets a dedicated channel with the 1801 team. Basic offers ticketing plus monthly KPI reviews; Premium adds shared stand-ups, extended availability, and proactive monitoring.
- How do you estimate the final price?
- We start from the selected platform tier, scope additional modules and integrations, add the number of plants and users, and factor in the required support level. You always receive a milestone-by-milestone breakdown before signing.