Customer support

Your fast lane to the 1801 team

Share the support ID assigned to your company to receive priority handling. If you don’t remember it, drop us a line and we will send it to you right away.

New to 1801? Get in touch here to talk with us.

You can find it in your onboarding email or inside the client area.

Share the platform, environment, URLs, and impacted users so we can speed up the response.

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No support ID yet?

Use the contact form, tell us your company and primary contact, and we will assign the ID within a few hours.